At Native Consultancy, we strive to provide top-notch digital marketing services to our clients. However, we understand that there may be instances where you need to cancel a service or request a refund. This policy outlines the terms and conditions for cancellations and refunds.

1. Refund Eligibility

- If you do not receive your order on the promised date, then you are free to claim a refund for the total amount you paid.
- If you are not satisfied with the sample of the work, then you have the right to ask your money back.
- In case we are not able to commence your work on time, or if we did not start the project at all within 15 days, then you will get the entire amount back.
- By canceling your order within 24 hours after making the payment, you will get all your money back.
- If we complete only half of the work and you are not satisfied with it, then you can ask us to stop the project at that moment, and we will initiate a refund accordingly.

2. Non-Refundable Circumstances

- You will be charged 50% of the total fees on Bulk SEO content writing until you approve the mock writing. After you approve the work and we have started working on it, you will get no refund in that case.
- If you ask for a refund after we have completed the given work, then no refund will be provided in such a case. Cancellation can be made during the time of progress, but we will deduct the amount for the work already completed by our team.
- If you provide us with incorrect information about the project and after receiving it, you are unsatisfied and ask for a refund, then, in that case, money will not be returned.
- If you are found violating our company policy, then we can terminate your work at that moment and give you no refund in such a case.

3. Cancellation Process

Client-Initiated Cancellations: Clients may cancel their services by providing written notice at least 30 days before the intended cancellation date. To initiate a cancellation, please email [emailprotected] with your account details and the services you wish to cancel.
Company-Initiated Cancellations: Native Consultancy reserves the right to cancel services due to breach of contract, non-payment, or unethical activities. A written notice will be provided to the client outlining the reasons for cancellation.

4. Refund Process

Request Submission: Clients must submit a refund request in writing to [emailprotected], providing detailed reasons and any supporting evidence.Review and Approval: Refund requests will be reviewed within 14 business days. Approved refunds will be processed within 28 business days.Refund Method: Refunds will be issued using the original payment method. Processing times may vary depending on the payment provider.

5. Contact Information

For any questions or concerns regarding this policy, please contact us at:Email: [email protected] By engaging our services, you acknowledge that you have read, understood, and agreed to this Cancellation & Refund Policy.